Effective Date: 31/05/2025
At Chittamandara Wellness Studio, we strive to provide a smooth and fair experience for all our users.
1. Booking Cancellations
- You may cancel Individual Counselling and Yoga sessions booking up to 24 hours before the scheduled session for a full refund or rescheduling.
- Cancellations made within 24 hours of the session will not be eligible for a refund.
- Once booked, Regular or group yoga sessions are non-redeemable and cannot be cancelled, rescheduled, or refunded. The sessions cannot be adjusted for the next month.
- The workshops, once booked, cannot be cancelled due to limited availability. However, practitioners may attend the next scheduled workshop instead.”
2. Refund Process
- Eligible refunds will be processed within 5-7 working days to your original payment method.
- Razorpay processing charges are non-refundable.
3. No-shows
Failure to attend any session without prior notice will be considered a no-show and no refund will be issued.
4. Technical Issues
If a session is disrupted due to technical issues on our end, we will reschedule the session at no extra cost.
5. Changes by Us
We reserve the right to reschedule or cancel sessions due to unavoidable circumstances. You will be informed in advance and offered a full refund or alternate slot.
6. Media Usage & Privacy Policy
Reviews, photos, and videos taken during Yoga sessions and workshops may be used for promotional purposes without requiring individual consent. No recordings or photos will be taken during counselling sessions, ensuring privacy is safeguarded at all times.
7. Contact
For cancellations or refund requests, please email us at chittamandara@gmail.com or call 91 6360067747